MEET THE TEAM
Hearing Associates Team
Carly J. Girard, Au.D., CCC-A
Owner & President, Doctor of Audiology
Dr. Girard first joined Hearing Associates, Inc. in 2008 as a Doctor of Audiology and took over as President / Owner in 2012. As an Illinois native, Dr. Girard resides in the northwest suburbs with her husband Joe and their two sons, Colton and Bauer.
When she is not working in the office you will find her spending time with her family at home or at one of Colton’s soccer games. She also loves music and photography.
Dr. Girard received her professional doctorate in Audiology from Indiana University and completed her undergraduate degree from the University of Iowa. Her education also includes certificates in American Sign Language/Deaf Studies and Clinical Competency in Audiology. Dr. Girard enjoys the challenge of helping people hear their best by empowering her patients through Hearing Health 101 Classes or finding the right hearing device for each patient’s needs.
She is especially proud of the person-centered care her staff provides. Be on the lookout for the latest picture of her boys next time you stop in!
Elizabeth T. Fetscher, Au.D., CCC-A
Doctor of Audiology
Dr. Fetscher joined Hearing Associates, Inc. in 2021 after completing her fourth-year externship with our practice. When she is not in the clinic, she enjoys spending time with family, visiting friends in the city or watching Jeopardy.
Dr. Fetscher received her professional doctorate in Audiology from Illinois State University and earned her undergraduate degree in Communication Sciences & Disorders from Augustana College. While completing her doctoral degree, she spent two years as a graduate assistant and received an award for clinical excellence.
In addition, Dr. Fetscher has a special interest in helping patients with tinnitus, and she even co-authored a textbook chapter on tinnitus management. Dr. Fetscher values evidence-based practice and believes that comprehensive hearing healthcare is crucial for our patients.
Next time you see her in our office, be sure to ask her about her favorite Jeopardy! category!
Tricia K.B. Chirillo, M.S. CCC-A
Ms. Tricia K.B. Chirillo, MS, CCC-A joined Hearing Associates in 2023. Ms. Chirillo is an experienced Audiologist with an extensive career in academia and the private sector. She is a Wisconsin native and resides in the Milwaukee area with her husband, daughter, and son, along with the family cat Max and many tropical fish.
In her free time, she enjoys spending time with her family, attending various concerts, traveling, and pursuing outdoor activities.
Ms. Chirillo earned her Master of Science degree in Audiology at the University of Wisconsin-Madison and completed her undergraduate degree at the University of Wisconsin-Milwaukee (UWM). She spent the bulk of her career at UWM as a Clinical Professor and Director of the UWM Audiology Group clinic. Ms. Chirillo has the passion and expertise for helping patients stay connected to the world around them, recognizing that hearing well is part of a patient’s overall well-being. Ms. Chirillo is well-versed in the latest hearing aid and assistive technology and is skilled in sign language. She is state licensed in Illinois and Wisconsin, certified by the American Speech-Language Hearing Association, a fellow member of the American Academy of Audiology, and an Associate member of the Academy of Doctors of Audiology.
Next time you see her, be sure to ask her about the last concert she attended!
Licensed Hearing Instrument Specialist
Selina has been a Hearing Instrument Specialist at Hearing Associates, Inc. since 2016. Selina now resides in Winthrop Harbor with her family and her pup Luna.
During her free time, you may find her exploring a new city or taking Luna for an extra-long walk. She is also a sci-fi/fantasy enthusiast.
She grew up in Wisconsin and received her Bachelor’s degree in Communication Sciences & Disorders from University of Wisconsin-Milwaukee.
Over the years, Selina has developed many friendships with our patients and looks forward to seeing them at their biannual checks. Her thoughtfulness and caring nature are always on display for each patient she sees. When you see her, be sure to ask her about her favorite Twilight Zone episode!
Andrea joined Hearing Associates, Inc. as the Operations Manager in 2019. She is a Seattle native who was transplanted to Beach Park over 15 years ago. She has a newfound passion for IMSA racing.
Andrea enjoys going out into the community and sharing the long-term health benefits of better hearing, including how better hearing can improve the quality of life for our patients.
On the weekends you can often find her at Road America watching the races with Shane and her three dogs (a mini-Rottweiler, a Siberian Husky, and a Shar Pei Beagle mix). And yes, they all wear hearing protection – the dogs too! Ask her for a picture of Rae in hearing protection.
Front Office Manager
Brittney has worked as a Patient Care Coordinator with Hearing Associates, Inc. since 2018. She grew up in Lake County and currently lives in Grayslake with her family.
In her free time, Brittney likes building Legos and going fishing with her son, Cameron. Brittney also loves spending time outdoors when the weather is nice.
Brittney has always had a strong interest in the medical field, and she previously worked as a medical assistant.
Since joining Hearing Associates, she has found a new interest in serving our community members with hearing loss. She can’t wait to see you when you come in next! When you see her, please share your favorite fishing spots.
Patient Care Coordinator
Maria has worked with Hearing Associates, Inc. since 2021 as a Patient Care Coordinator. She grew up in Waukegan, and she still lives nearby. Maria is fluent in both English and Spanish.
In addition, she recently started learning Korean!
Maria enjoys meeting our patients and getting them settled for their appointments. Maria previously worked as a pharmacy technician and has a special interest in serving others.
She finds joy in meeting our patients, and she is always a warm face to see in the office. Be sure to ask Maria about a new word in the Korean language when you see her next!
Patient Care Coordinator
Marisol has worked with Hearing Associates as a patient care coordinator since 2022, She grew up in Waukegan and currently a resident of Gurnee with her husband and three children.
Marisol has always had a passion for working in the medical field and she previously worked as a medical assistant.
Since joining Hearing Associates, she has steered her passion in healthcare towards hearing health care and helping people hear their best. Be sure to tell Marisol about your favorite walking and biking trails when you see her.
Patient Care Coordinator
Livia has been with Hearing Associates since 2023 and serves as a Patient Care Coordinator. She grew up in Zion and currently resides in Kenosha.
Livia has always enjoyed working in settings where she has the opportunity to interact with others. Prior to joining Hearing Associates she worked as a cosmetologist. She feels most fulfilled in her position when she is able to observe how better hearing improves the ease of communication for our patients.
She also looks forward to seeing familiar faces and meeting new patients. If you ever need help choosing a new hairstyle, ask Livia next time you’re in the office!
Jenny joinined Hearing Associates, Inc. in 2023, as an Audiology Assistant. She grew up in Lake County and still resides in the area with her family.
Jenny has always had a passion for serving others. Prior to joining Hearing Associates, Inc., she worked as a Patient Care Technician at Lake Forest Hospital.
Since joining our staff, Jenny has enjoyed meeting our patients and working with them to manage their devices. Next time you’re in the mood to try something new to eat, ask Jenny for her recommendations.